Master Accountant Network – MAN is committed to the absolute confidentiality of users' personal information. We understand that client privacy is a top priority in the tax and accounting consulting field. Please review the Privacy Policy below to understand MAN's commitments to respecting and protecting the legitimate rights of users.
Purpose and scope of information collection
When customers access the website ketoan.man.net.vn, Master Accountant Network automatically collects technical data related to the device being used. This information includes IP address, browser type, time zone, and cookies set on the device.
In addition, MAN also records user behavior data such as the products, services, or content pages you visited before navigating to man.net.vn. All of this data is collectively referred to as Device Information.
MAN collects this data through common technologies such as cookies, web beacons, log files, pixels, and tags. In cases where users proactively fill out consultation registration forms on the website, we will collect additional personally identifiable information including full name, email address, phone number, and specific requests related to accounting or tax services.
Scope of information usage
All data collected through the website man.net.vn will be used by Master Accountant Network for the following specific purposes:
- We provide in-depth support and consulting on tax, accounting, and business management solutions tailored to our clients' needs.
- Answering questions, responding to complaints, and conducting surveys to improve service quality.
- Implement promotional activities, send notifications about the latest tax policy changes, industry events, or MAN's promotional programs.
- Users have the right to opt out of receiving promotional information at any time by following the unsubscribe instructions in the email or by contacting customer service directly.
Users' personal information will only be used internally within the Master Accountant Network and its member units when necessary to provide services.
Information retention period
Master Accountant Network applies a maximum cookie retention period of 540 days from the last visit to the website man.net.vn. This retention process strictly adheres to the security standards of Google LLC and the policies of Google Analytics.
For personal information provided through forms, MAN will store it until the purpose of providing the service is fulfilled or until the user requests data deletion. You can submit a data deletion request through the official contact channels on the website or the chat box.
Information on the entities that collect and manage personal information.
- Master Accountant Network – MAN Headquarters Address: 19A, Street 43, Tan Thuan Ward, Ho Chi Minh City
- Hotline / Zalo: 0903 963 163 – 0903 428 622
- Contact email: man@man.net.vn
- Business registration number: 0309588933, issued on December 31, 2020 by the Department of Planning and Investment of Ho Chi Minh City.
A tool for customers to access and edit their personal data.
Master Accountant Network clients have full control over their personal data, including:
- You have the right to check, update, or correct your personal information by contacting the website administrators.
- The right to request the deletion of comments and replies submitted on the man.net.vn system.
- You have the right to file a complaint regarding the disclosure of personal information to third parties or the misuse of that information. MAN commits to verifying the complaint and responding with appropriate action as soon as possible.
Complaint reception and resolution process at MAN
Any disputes arising between Master Accountant Network and its clients will be resolved primarily through negotiation and mediation in a spirit of mutual respect. If no agreement is reached, the matter will be referred to the competent authority in accordance with Vietnamese law.
Throughout the dispute resolution process, MAN is committed to ensuring the absolute privacy of user data. We only provide information to authorities upon formal written request in accordance with the law.
Commitment to protecting customer information
At Master Accountant Network, we prioritize data protection:
- We will not provide, transfer, or disclose user information to any third party without the customer's written consent, except in cases required by law.
- In the event that the server is attacked by hackers resulting in the risk of data loss, MAN will be responsible for promptly reporting the incident to the relevant authorities for investigation and immediately notifying customers.
- Customers are responsible for providing accurate and complete information when registering for services. MAN refuses to handle related complaints if the personal information initially provided is false.
MAN is committed to fully complying with all regulations on personal data protection as stipulated in Decree 13/2023/ND-CP and international security standards. We reserve the right to modify the content of this Privacy Policy to reflect changes in the law without prior notice.
Sincerely, The Management Board of Master Accountant Network
