MAN – Master Accountant Network welcomes you to visit our website ketoan.man.net.vn and experience the features on our platform. By officially accessing the website, you agree to our established policies and regulations.
We reserve the right to modify, add to, or remove any content from this General Policies and Regulations section without prior consent or notice. Continued use of the website after changes are posted signifies your agreement to those changes. Please check this page regularly for the latest information.
Instructions for using the website ketoan.man.net.vn
Users accessing the MAN – Master Accountant Network website must be 18 years of age or older. Users under 18 years of age must be under the direct supervision of a parent or legal guardian.
If you would like to inquire about our accounting, auditing, or tax consulting services, please feel free to contact us directly via the hotline or email address provided in the contact section. Alternatively, you can interact with our customer service team through the live chat box on our website.
After receiving the information and request, MAN will proactively contact the client for in-depth consultation. If the client agrees to cooperate, the MAN – Master Accountant Network team will proceed to draft the service contract and carry out the signing process according to professional procedures.
Customer feedback and complaints
All feedback and complaints from customers are valuable data that helps MAN continuously improve. We are always ready to listen in order to enhance the professionalism of each service we provide and optimize the customer experience.
MAN – Master Accountant Network is committed to handling complaints transparently and fairly, aiming for sustainable future growth.
Address for receiving complaints:
- Brand: MAN – Master Accountant Network
- Company: MAN Tax Consulting Management Co., Ltd.
- Address: 19A, Street 43, Tan Thuan Ward, Ho Chi Minh City
- Phone / Zalo: 0903 963 163 – 0903 428 622
- Email: man@man.net.vn
- Website: ketoan.man.net.vn
General regulations on information security
The website ketoan.man.net.vn prioritizes the security of customers' personal data. After receiving a support request, we only use the information to contact and confirm. If agreed upon by the customer, a MAN staff member will schedule a face-to-face appointment to discuss the service solution in detail.
We strictly prohibit any unauthorized access aimed at damaging website resources or altering data structures. MAN does not condone the dissemination, promotion, or dissemination of system intrusion activities. Any violations, once detected, will be dealt with severely in accordance with Vietnamese law.
We are committed to maintaining the absolute confidentiality of our clients' strategic information and business data. However, in the event of a formal request from competent authorities, MAN is obligated to provide information to assist in investigations as required by law.
Payment and delivery policy
Upon agreeing to use services at MAN – Master Accountant Network, both parties will negotiate and reach an agreement on the payment method and terms in the contract. Currently, MAN supports flexible payment methods:
- Payment can be made directly in cash at the company office or at an agreed-upon transaction location.
- Payment can be made via bank transfer using the official account information provided by MAN.
Regarding delivery policy, depending on the type of accounting or consulting service the client uses, the process will be carried out according to the contract terms. Typically, MAN will send professional personnel directly to the client's address to collect documents, complete the file, and deliver the work results.
For any questions regarding general policies and regulations, please contact our hotline at 0903 963 163 – 0903 428 622 for prompt assistance.
Best regards.
